In case of any query regarding your GEPCO Bill, Installment of Bills, Electricity shutdown queries or to avail customer support services, You can approach GEPCO Helpline.
Contact GEPCO Helpline
The locations, Contact numbers of Customer Service Centers are given for GEPCO Circle:
| Service Center Name | GEPCO Helpline number | Office Location |
| GEPCO HQ | 055-9200505 | GEPCO HQ, 565-A, Model Town, GT Road, Gujranwala. |
| Gujrat | 053-9260290 | GEPCO Complex, G.T Road, Gujrat. |
| Sialkot | 052-9250693-94 | GEPCO Colony, Shahabpura Road, Sialkot. |
| Narowal | 0542-412666 | 132 KV Grid Station Narowal. |
Further to above, You can visit the nearby Customer Service Centre for the below issues in your GEPCO bill during the office hours.
- Installment of Domestic customers for the GEPCO bill upto 10,000 Rupees, maximum into 3 installments (Applicable once in a six month).
- Correction of GEPCO Billing units for domestic customers only.
- Issuance of Duplicate GEPCO Bills for Every kind of consumers.
- Delaying Due date of Current Bill only, The bill amount should be equivalent to 10,000 Rupees.
- Levy on the TV fee for the consumers having no TV.
- Issuing request for the upcoming bill for both Domestic and Commercial Consumers upon their request.
The duplicate copy of your GEPCO bill can be downloaded from GEPCO Bill Online. But, In case of any other concern mentioned above, you can reach GEPCO Helpline for assistance.
If you are not a customer of Gujranwala Electric Power Company and you are planning to request the New connection from the GEPCO, you can visit their Customer Service Center as per locality to process your New Connection Request as per Company Procedure.
GEPCO Covers the below listed areas for the distribution of Electricity:
- Gujranwala
- Narowal
- Sialkot
- Gujrat
- Hafizabad
- Mandi Bahauddin
If you are the resident of above listed areas, you can get the assistance from Gujranwala Electric Power Company (GEPCO) Helpline or Customer Service Centers as per your concerns.